Personalization & Relevance Engineering

Optimum added value through data-driven relevance in customer communication — for increased conversions, profitable growth and sustainable customer loyalty.

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Audible logo
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Christ logo
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Average optimization limits growth

Digital customer experiences are now highly optimized, but mostly generic. Users see the same content and offers — although buying motives, information needs and price sensitivity differ significantly. This limits growth: Discounts are too widespread, content is too seldom convincing and classic optimizations only provide average values.

LEAP makes targeted use of user differences — through segment-based personalization, prioritized content and reliable testing per target group. This creates more relevant experiences, higher conversion rates and measurably better performance in high-revenue segments.

Selling better online - The video course

Scalable relevance through
personalized content

Users make purchase decisions based on relevance. Personalization ensures that content and products match the respective intention in the best possible way — psychologically developed, data-based and validated through tests. This form of segment-based A/B testing creates a system that specifically identifies the biggest growth levers.

Calculated sales increases

LEAP combines personalization with segment-based A/B testing. In this way, the greatest sales potential is identified and realized in a targeted manner.

Relevance instead of average

Instead of a global best guess, our experts develop segment-specific experiences with significantly higher conversion rates — without additional media costs.

More efficient margin control

LEAP manages incentives where they are decisive — and avoids them where they unnecessarily cost margins. The result: higher profitability with the same or increasing demand.

What counts are numbers.
These are our findings.

parfumdreams logo
25 million

additional turnover in 3 years

“Parfumdreams has faced growing competition over the years. Increasing devices and a wider range of products made website design and user journey increasingly complex.”

CEO Parfumdreams

Intersport logo
300%

Increase conversions in 4 years

“The goals we set at the beginning were far, far exceeded.”

Head of Online Marketing Intersport

That's why market leaders rely on LEAP personalization

LEAP does not position personalization as a tool or campaign, but as a structural component of modern growth architectures. Our customers use personalization to systematically manage relevance, efficiency, and profitability.

Personalization as a strategic growth lever

LEAP anchors personalization as an integral part of digital growth management. Our experts combine user segmentation, testing, data architecture and business goals into an integrated system that increases conversion rates and effectively utilizes revenue potential.

How LEAP implements personalization in a measurable and scalable way

The personalization of LEAP combines scientifically based psychology with data analytics to produce data-based growth in a predictable way. With clearly defined target group models, prioritization logics and segment-based testing, we create control, transparency and scalability.

~ 102 million €

additional revenue was generated through conversion optimization for LEAP customers in 24 months

From partnership to profitability

LEAP works hand in hand with market leaders — and delivers results that move millions.

The collaboration with LEAP/ was great. We increased conversions by a factor of 3 and at the same time reduced costs by around 30 percent.

Photo by Dmitry Ginzburg

Jan-Eike Andresen
founders

MIFCOM logo
300%

Conversion increase

30%

Lower cost per conversion

Our bestseller is your advantage in knowledge

With over 12 years of experience in conversion optimization and more than 2,700 A/B tests carried out, our experts have created the standard work for e-commerce decision makers: Sell better online provides the strategies with which leading brands achieve predictable uplifts worth millions — and establishes a methodology that firmly anchors revenue-oriented optimization in the processes and mindset of teams.

edited by Thomas Gruhle

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In an individual strategy discussion, our experts identify key growth levers and show you how conversion optimization increases your profitability.

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